Privacy Policy

1. Scope

This Privacy Policy applies to information collected through our website, online forms, scheduling links, business-development communications, and related marketing activity tied to MSP Incubator.

It does not govern information collected under a separate signed agreement, partner agreement, order form, statement of work, or other written contract. Those relationships may be subject to additional terms.

2. Information We Collect

a. Information You Provide Directly

When you contact us or submit a form, we may collect:

• Name
• Business email address
• Phone number
• Company name
• Job title or role
• Website or business domain
• Service area, growth goals, or program-fit information
• Any other information you choose to provide

b. Information Related to Program Inquiries

If you inquire about MSP Sales Growth or another MSP Incubator offer, we may also collect information relevant to qualification and program planning, such as target markets, service capabilities, sales process needs, preferred customer profile, and meeting preferences.

c. Information Collected Automatically

We may automatically collect limited technical and usage information, such as:

• IP address
• Browser and device type
• Operating system
• Pages viewed and site interactions
• Referring source
• Date and time of access
• Cookie or analytics identifiers

d. Information From Third Parties

We may receive business-contact or company information from public sources, referral partners, CRM tools, directory providers, or other commercial sources used for outreach, qualification, and program coordination.

3. How We Use Information

We may use information to:

• Respond to questions and requests
• Evaluate potential program fit
• Schedule calls or meetings
• Maintain CRM and inquiry records
• Improve website functionality and user experience
• Measure website and campaign performance
• Protect our systems, business, and users
• Comply with legal, regulatory, and contractual obligations

We do not use website information to make automated decisions that produce legal or similarly significant effects about individuals.

4. Cookies, Analytics, and Related Tools

We may use cookies, analytics tools, scripts, or similar technologies to operate the website, measure performance, understand visitor behavior, and support business-development activity.

Depending on how the site is configured, these tools may include Google Analytics, website hosting and security tooling, scheduling links, and CRM-connected workflows related to inquiry or application forms.

You can learn more in our Cookie Policy.

5. How We Share Information

We do not sell personal information for money.

We may share information:

• With service providers that help us operate our site, CRM, forms, analytics, scheduling, email, or hosting infrastructure
• With business or program partners when necessary to evaluate, coordinate, or support a requested opportunity
• When required by law or legal process
• In connection with a merger, acquisition, financing, or transfer of assets, subject to appropriate protections

6. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including business operations, lead history, security, legal compliance, dispute resolution, and enforcement of our agreements.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, loss, alteration, or disclosure.

No website, system, or transmission method is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Privacy Rights

Depending on where you live and the laws that apply, you may have the right to request access to, correction of, or deletion of certain personal information, or to object to certain processing activities.

You may also opt out of marketing emails by using the unsubscribe link in the message or by contacting us at sales@mspincubator.com.

We may need to verify your identity before responding to certain requests, and we may deny or limit requests where permitted by law.

9. Third-Party Services

Our website may link to or rely on third-party websites or tools, including scheduling platforms, analytics providers, social networks, form tools, and other external services.

We are not responsible for the content, privacy practices, or security practices of third-party services, and you should review their terms and privacy policies directly.

10. Children's Privacy

The website is intended for business and professional use and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

11. International Visitors

MSP Incubator operates in the United States. If you access the site from outside the United States, your information may be processed or stored in the United States or other jurisdictions where our service providers operate.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Last Updated date above. Changes are effective when posted unless otherwise stated.